Hello,
we just upgraded to OTRS 5.0.13 and wonder why Default value for
"Ticket::Frontend::AgentTicketSearch###Defaults###SearchInArchive"
stopped working.
We discussed this before in march. After my email n 24th march
Martin Gruner added the values to the code:
https://github.com/OTRS/otrs/commit/a59f383b5adf3f328ad61b4fb6b07d9429c7696e
First of all, this was translated to the German version of
SysConfig. Should I put in "NichtArchivierteTickets" or
"NotArchivedTickets".
None of the options work, so this seems to be broken. The default
value remains at "all tickets".
Is this a bug or am I wrong?
Best regards,
Patrick Banholzer
--
Patrick Banholzer
IT Infrastruktur Services und IT Betrieb
patrick.banholzer@stz-softwaretechnik.de
STZ
Softwaretechnik
Entennest 2
73730 Esslingen
https://www.it-designers-gruppe.de
STZ-Leiter:
Prof. Dr. Joachim Goll
Zentrale: Steinbeis GmbH & Co. KG für
Technologietransfer
Geschäftsführung/Management Board: Prof. Dr. Michael Auer
(Vorsitz/Chair),
Dipl.-Kfm. Manfred Mattulat
Registergericht Stuttgart, HRA 12 480
Komplementär: Steinbeis-Verwaltungs-GmbH, Registergericht
Stuttgart HRB 18 715
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