Hello
Everyone -
I understand that otrs 2.0 has the new
stats module.
How can I
customize those reports - what files do I need to adjust to for
example create other reports, say, on a per customer basis.
If it is easy
enough to do, I am happy to feed the results back into the community.
Or, is this
something that is more like full blown development rather than like lighter
customization?
Please
advise.
Kind
Regards,
Rick
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Rick Cogley (rick.cogley@esolia.co.jp)
Tel: 03-5940-6880 | Fax: 03-5940-6881 |
Cell: 090-4423-5475
(Outside Japan, remove leading
zero-+81-3-5940-6880)
English: www.esolia.com | Japanese: www.esolia.co.jp
Bilingual IT solutions and management firm-eSolia.
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