Thanks man, I thought about
those freefields, but didn’t have any clue how to make them viewable on
ticket zoom.
Which will be nice to
have. J
The Dev guys could think
about that ;-)
I’ll dig around
those dtls
Thanks again
From: otrs-bounces@otrs.org
[mailto:otrs-bounces@otrs.org] On Behalf Of Matthias
Wegner
Sent: Wednesday, November 08, 2006
3:00 PM
To: User questions and discussions
about OTRS.org
Subject: Re: [otrs] createing
links
Hi Peter,
there is a way, by using a Freetext field.
Enter the url into a freetextfield of your choice (eg. Freetext1)
Modify the dtl's of ticket Zoom or any other mask you want to see the link to
render the Freetext field into a <a ...> html tag.
I Know this is a very short description. How to modify dtls see the
developer manual of otrs, chapter "Templates".
Greetings
MW
Petar Kazakov wrote:
Is there someone that know how to do that ?!
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Petar Kazakov
Sent: Thursday, November 02, 2006
3:36 PM
To: otrs@otrs.org
Subject: [otrs] createing links
Hi, I have hard time with creating links.
I want to create a link to url or file, and till now
… no luck.
Can I create a link to some url or something else then
another ticket?
And if I can, can you tell me how ?
Peter
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