Rename the attached file and drop as (for example) Kernel/Config/Files/My_Watched.xml

Now you'll have an additional instance of "Open Tickets". Feel free to modify titles, etc, as you desire.


On Wed, Feb 5, 2014 at 12:40 PM, Leah Kelly <lkelly@tenstreet.com> wrote:
I also realize you can view them in the dashboard, but was wanting to designate a widget to
watched tickets, or maybe have two instances of open tickets displayed - one showing ‘Tickets in My Queue’ and then
another one showing ‘My Watched Tickets’ so they can both be open at all times.

Thanks,
Leah
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