Parameters for the dashboard backend of the ticket pending reminder overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Ticket Frontend::Agent::Dashboard Kernel::Output::HTML::DashboardTicketGeneric Open Tickets2 / Need to be answered All open tickets, these tickets have already been worked on, but need a response StateType=open; All Age 10 rw ContentLarge 1 0.5