[otrs] OTRS iPhone

Thanks Nathan, Apparently I had forgotten to download it's package on OTRS :) Working great now no problem. On Monday, April 25, 2011, Nathan Campbell wrote:

If you have installed the iPhone Handler, in the Admin > Package Manager you should see a PDF documentation link. The JSON file is installed for you along with the iPhone handler. In your iPhone app, you will point the client to that file - generally at http://<host>/otrs/json.pl

Is your OTRS installation accessible via the Internet or is it only internally accessible? You may need to expose it through your firewall for the iPhone app to be able to communicate with the server (or - use the iPhone over internal wireless)

Good luck!

Nathan Campbell

On 4/25/11 1:20 PM, "Muhammad El-Sergani" wrote:

...

Hi all,

I'm not able to get the iPhone app to work, it's looking for a JSON interface. What's that?

--

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