Re: [otrs] Change company name and logo

Hello Jim, the file CustomerHeader.dtl is written in simple HTML, so you can edit it with every simple texteditor. In this file you'll find the lines <tr> <td width="120" class="header"> LOGO </td> <td class="header"> <a href="" class="headeritem">COMPANY NAME</a> </td> </tr> Just replace LOGO with the mentioned <img>-tag and COMPANY NAME with the name of your company. And if you don't like the colours, you can change the file customer-css.dtl, it's a simple css-file Hth EDV Tekomedia Markus Nagel Tekomedia GmbH Castroper Str.12 D-44791 Bochum T: +49 (0)234 8939-0 F: +49 (0)234 8939-28 ------------------------------------------------------- Tekomedia GmbH Castroper Str. 12, 44791 Bochum Reg.-gericht Bochum HRB 6537 St.- Nr.: 306 5867 0873 Geschäftsführung: Hans-Günter Oberlindober DataForce CRM schrieb:

thank you, and I just dont get what you said. is the bar that has logo and company name only edited by changing an image or is there a config line where I can substitute my company name?

jr ----- Original Message ----- From: "EDV Tekomedia" To: "User questions and discussions about OTRS.org" Sent: Thursday, November 15, 2007 7:10:58 AM (GMT-0600) America/Mexico_City Subject: Re: [otrs] Change company name and logo

Sorry mate, but your question has already been answered. Take a look at this: http://www.mail-archive.com/otrs%40otrs.org/msg19993.html

Greetings

EDV Tekomedia Markus Nagel

Tekomedia GmbH Castroper Str.12 D-44791 Bochum

T: +49 (0)234 8939-0 F: +49 (0)234 8939-28

------------------------------------------------------- Tekomedia GmbH Castroper Str. 12, 44791 Bochum Reg.-gericht Bochum HRB 6537 St.- Nr.: 306 5867 0873 Geschäftsführung: Hans-Günter Oberlindober

DataForce CRM schrieb:

...

Where is the config item to change the company name in customer and faq.pl?

and please explain that "do not edit Default.pm" which file should be edited? Config.pm

Regards,

Jim Romano GM - 817-886-0380 - Skype: DataForceCRM http://www.dataforcecrm.com Visit site for Live Demos, Screenshots, & Customer Support

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