Hi,
We are using stats module with the help of mkStats.pl binary that allow
us to generate statistics directly to a file or send it by mail, pretty
useful.
But I have some questions about how to pass some parameters to generate
stats please ?
./bin/mkStats.pl --help
mkStats.pl - OTRS cmd stats
Copyright (C) 2001-2008 OTRS AG, http://otrs.org/
usage: mkStats.pl -n <StatNumber> [-p ] [-o <DIRECTORY>]
[-r <RECIPIENT> -s <SENDER>] [-m <MESSAGE>] [-l <LANGUAGE>] [-f CSV|Print]
e. g. 'Year=1977&Month=10' (only for static files)
<DIRECTORY> /output/dir/
The --help output tells me that PARAM STRING is only for static files so
is there no way to pass some parameters to a Dynamic stats please ?
I need to generate my stats automatically from last monday 0.00 to
today's date. This is not something possible with default OTRS options.
I attached the XML stat if needed.
I was not able to find any useful informations on the Docs or any forums
about this.
Thanks for your answer.
Laurent MINOST
