Hello, I have a problem, some functions of my OTRS see. 2.4.4 works perfectly, but others do not, the error message is a Software error. The Dashboard is functioning normally, but the Package Manager displays this message. Software error: ERROR: Need write permission in OTRS home Try: $ OTRS_HOME / bin / SetPermissions.pl! Already SetPermssions.pl ran the script several times: ... / otrs #. / bin / SetPermissions.pl / opt / otrs I have no error when it runs. What can I doing this wrong? Here are the permissions that is in the <otrs>: User: otrs Group: www _________________________________________________________________ Você sabia que pode acessar o Messenger direto do seu Hotmail? Descubra como! http://www.microsoft.com/brasil/windows/windowslive/products/tutoriais.aspx