
23 Nov
2004
23 Nov
'04
7:34 p.m.
I would like to put a print link in Queueview, so that I don't have to first zoom in to a ticket in order to print it. How can this be done?
By editing the DTL files. If you use the default theme, open the files ~otrs/Kernel/Output/HTML/Standard/TicketViewLite.dtl and TicketView.dtl and add the following line to the list of links:
Thanks, I'll give it a go!
This doesn't work in OTRS 1.3.x. How can I add the Print link to the tickets in QueueView in 1.3.x? Thanks. -- Wes Plate Automatic Duck, Inc. http://www.wesplate.com http://www.automaticduck.com