Thanks Oliver,

Just made a cronjob that would rest the counter, once every month.

Thanks and Best Regards,
Muhammad El-Sergani.



2011/4/25 Oliver Methfessel [MC] <lists@methfessel-computers.de>
Hi Muhammad,

Am 25.04.2011 00:06, schrieb Muhammad El-Sergani:
>
> How can I reset ticket counters?
>
>
you'll find the file TicketCounter.log in the otrs installation
directory in var/log/TicketCounter.log

Greetings

Oliver


--
Mit freundlichen Grüßen

Oliver Methfessel


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