Re: [otrs] PROPER STANDARD procedure for upgrade

I mean thinks that someone have just posted with the reference to http://www.linux.com/archive/feed/121476 ;) MV On Tue, Feb 9, 2010 at 5:05 PM, Otrs Customer wrote:

What kind of attention ? Or what did you mean by that ? :) Thanks Cheers

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Od: marco.vannini@gmail.com Komu: "User questions and discussions about OTRS." Datum: 09.02.2010 14:24 Předmět: Re: [otrs] PROPER STANDARD procedure for upgrade

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hi you,

if you have a rpm there is no problem to uvh... you just have to pay attention to rpmnew files that this operation generates.

MV

On Tue, Feb 9, 2010 at 1:17 PM, Otrs Customer wrote:

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Hi all,

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is there a proper standard procedure how to upgrade/patch OTRS on different OS ? I'm using Fedora and OTRS 2.4.4 and I've browsed the lists all over and found million opinions on upgrade. It seems that there is no standard procedure at all... Some people even say that rpm -Uvh will do the job but I'm not sure - maybe I'm a bit doubtful because I've read so many opinions on this matter. So is there ANY proper standard procedure how to upgrade/update/patch OTRS from 2.4.4 to 2.4.7 on Fedora ? Thanks, Cheers

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