Hi,all
I have checked :
Framework::core::sendmail::AuthUser and Framework::core::NotificationSenderEmail is the same mail address !
And if I request a new password,I can received "password mail" from system.
Why the sys_log display "501Username and sender address mismatched" and "notifacation mail " can not be send?
------------------------------------------------------------------发件人：liziyi2006 发送时间：2014年6月27日(星期五) 13:40收件人：User questions and discussions about OTRS. 主 题：Can not send "Notification Mail"
Good Afternoon,everyone!
My OTRS is 3.3.7，I have configured :
Core::Admin Email
Core::Sendmail
Core::NotificationSenderEmail
System EmailAddress
all above is the same mail_address.
Now I can received the mail when customer and agent forgot the password.
But I can not received the mail when customer or agent create new ticket,and otrs.log display:
[Fri Jun 27 13:33:02 2014][Notice][Kernel::System::CustomerAuth::DB::Auth] CustomerUser: XXX@customer_company.com Authentication ok (REMOTE_ADDR: 192.168.1.120).[Fri Jun 27 13:34:07 2014][Info][Kernel::System::Ticket::TicketCreate] New Ticket [2014062705000047/notification ma] created (TicketID=5,Queue=Raw,Priority=3 normal,State=new)[Fri Jun 27 13:34:08 2014][Error][Kernel::System::Email::SMTP::Send][122] Can't use from '': 501Username and sender address mismatched! Enable Net::SMTP debug for more info![Fri Jun 27 13:34:08 2014][Info][Kernel::System::Email::Send] Error sending message[Fri Jun 27 13:34:08 2014][Info][Kernel::System::Ticket::Article::SendAgentNotification] Sent agent 'NewTicket' notification to servicedesk@mycompany.com'.
