Re: [otrs] iCalendar and OTRS

I’ve read more about the calendar, but am still not sure how to set up the two dynamic fields so it is useable. Even once I do this, will agents be able to add their iCal meeting requests to the calendar, and will other agents be able to share calendars, or see each others events? I am stuck.. they need a solution quickly and I just don’t know enough about OTRS yet. Can somebody please help point me in the right direction? Thank you! Leah