7 May
2004
7 May
'04
11:22 a.m.
On Friday, May 07, 2004 10:42 AM
Lars Monsees
My first question is about locking & the agent personal queue. I've searched the manual and cannot find reference to either of
@Robert: Maybe this should be documented in the manual/FAQ? I had the same problems understanding this feature at the beginning.
Ack. Noted. Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388