Re: [otrs] Erase data from Test- to Productionsystem?

--- Stefan Wintermeyer wrote:

One of the very basic ideas of a ticket system is that there is no way to physicly delete a ticket.

What about moving the ticket(s) to the "delete" queue? I assumed that deleted the ticket from the database. Cheers, Alan Murrell ______________________________________________________________________ Post your free ad now! http://personals.yahoo.ca