Hi, With OTRS 2.4.7 you can send autoreply in HTML format, so you can add <a href=""> link in your autoreply. Attachment documents must be on public webserver. Hope this help Le 17/03/2010 11:23, Alessandro d'Ambrosio a écrit :
Hi,
is it possible to send with OTRS an attachment by autoreply?
Thanks,
Alessandro d'Ambrosio
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