8 Apr
2003
8 Apr
'03
3:41 p.m.
When searching for a ticket, and a match is found (based on whatever criteria was used), multiple instances of the same ticket are presented. Is there a way for the search results window to display only 1 return for each ticket that matches the search string, even if multiple hits came up from within a ticket. (Maybe a drill-down option to see where in this given ticket my search came back positive...) Cheers, Jake