What should be the value given to "Ticket::Frontend::AgentTicketNote###Subject:
"in order to capture original
subject of the ticket ?
Currently its " $Text{"Note"}
".
I have tried "$Article{"Subject"}",
"$Data{"Subject"}", "$GetParam{"Subject"}
", "$QData{"Subject"}"........but none is working.
Thanks...
Pradumna Maheshwari
Tata Consultancy Services
Cell:- +919930333734
Mailto: pradumna.maheshwari@tcs.com
Website: http://www.tcs.com
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Outsourcing
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