[otrs] Reporting feature availibilty

Hi I want to know that when OTRS will include reporting feature ( like daily or monthly reports ) which reflects performance of service desk for management review I beleive MIS reports from Service desk is a important requirement of ITIL framework and methodology so it should be included in OTRS Any comments or advices how can we get such kind of reports from OTRS? Regards --------------------------------- Bored stiff? Loosen up... Download and play hundreds of games for free on Yahoo! Games.