Hi there,

is there any way to get an export of all Time Accounted Tickers per Agent which includes also the Ticket-ID?

I just can find an Export per Ticket Queue but for me it seems more important to have an export per User.

So what exactly I need to see is:

Agend Name:Ticket-ID:Queue:TimeAccounted -> Export as CSV or Excel

-- 

Grüsse

Daniel