
8 Sep
2004
8 Sep
'04
7:46 a.m.
On Sunday, September 05, 2004 5:39 PM
L. Mark Stone
To access OTRS, we find that users must enter "http://serverFQDN/otrs/index.pl" in their web browsers. If they enter "http://serverFQDN/otrs/" they get a 404 Object Not Found error.
See: /opt/otrs/scripts/apache2-httpd.include.conf Set: ErrorDocument 403 /otrs/index.pl And: DirectoryIndex index.pl
It seems as if the file /opt/otrs/var/httpd/htdocs/index.html doesn't redirect the user successfully.
index.html is just a last resort. With kind regards, Robert Kehl