
17 Feb
2004
17 Feb
'04
11:19 a.m.
HI Brice,
If you have run the bin/Cron.sh, you have the GenericAgent run regurarly from crontab, but the Kernel/Config/GenericAgent.pm does not exist. Either comment the crontab entry (crontab -u otrs -e) or : cp the Kernel/Config/GenericAgent.pm.dist the Kernel/Config/GenericAgent.pm and edit the file to fit your needs.
Brice
Thanks. My failure, I forgot to copy this file from the old to the new otrs directory. :-) Mario