28 Nov
2006
28 Nov
'06
1:06 p.m.
I have done it on one site, but it requires a customization of the
OTRS Agent interface.
Regards,
Umberto
On 11/28/06, VI - Mario Tonin
I want that customer read note of ticket. Actually they only see email. Any idea?
. . . . . . . . . . . . . . . . . . .
Mario Tonin
mario.tonin@battistolli.it
B.T.V. s.p.a.– Sistemi Informativi
Via Luca della Robbia 60
36100 – Vicenza – Italy
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/