Hi there,

 

is there any way to get an export of all Time Accounted Tickers per Agent which includes also the Ticket-ID?

I just can find an Export per Ticket Queue but for me it seems more important to have an export per User.

 

So what exactly I need to see is:

 

Agend Name:Ticket-ID:Queue:TimeAccounted -> Export as CSV or Excel

 

-- 

Grüsse

 

Daniel

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