
Afshar, On 20.05.2009, at 15:42, Afshar Mohebbi wrote:
Hi Maurice, My main problem is when I want to close a ticket I must enter some text in body of it. Is there any way to get rid of this?
The check is only java scritping in the DTL, but as was already stated, it does not make much sense to turn this check off.
Why bother adding a note if you are going to leave the body empty?
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