Hi I am using Mysql DB. Issue is fixed as . $Self->{'DatabaseHost'} = '10.10.10.59:3307'; Thank you so much for your pronto reply. Nadeem Ahmad Associate Network Administrator Network Operations Centre I2c Incorporated ------------------------------------------------------------ Web site: http://www.i2cinc.com PBX: (650) 593 5400 ext 4097 24x7 NOC Direct: (650) 480 5291 24x7 NOC: (650) 593 5400 Option 3/Option 3 Fax: (650) 593 5402 Office-Pakistan: (042) 111.000.911 ext 163/164 Email: anadeem@i2cinc.com Timings: Mon - Fri 08:00 PM 06:00 AM PST _____ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Gianni Bracali Sent: Thursday, February 19, 2009 8:03 PM To: 'User questions and discussions about OTRS.' Subject: [otrs] R: DB Port Configuration in Config.pm This is how I did it, works for Oracle on a remote server $Self->{DatabaseDSN} = "DBI:Oracle:sid=$Self->{Database};host=$Self->{DatabaseHost};port=1521;"; Gianni _____ Da: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Per conto di Nadeem Ahmad Inviato: giovedì 19 febbraio 2009 8.38 A: 'User questions and discussions about OTRS.' Oggetto: [otrs] DB Port Configuration in Config.pm Hi We have installed OTRS 2.3.3 and its DB is installed on remote server & it is running on Port tcp/3307 . My question is that where I need to mention port for DB connectivity in Config.pm . Please let me know if you have query on this. Nadeem Ahmad Associate Network Administrator Network Operations Centre I2c Incorporated ------------------------------------------------------------ Web site: http://www.i2cinc.com PBX: (650) 593 5400 ext 4097 24x7 NOC Direct: (650) 480 5291 24x7 NOC: (650) 593 5400 Option 3/Option 3 Fax: (650) 593 5402 Office-Pakistan: (042) 111.000.911 ext 163/164 Email: anadeem@i2cinc.com Timings: Mon - Fri 08:00 PM 06:00 AM PST