9 Jul
2013
9 Jul
'13
12:24 p.m.
Hi, I'm setting up a Generic Agent to make some customization in my OTRS installation to send other notifications when a ticket is escalated. But when I try to use a Get from ConfigObject I'm always getting a: "Message: Can't call method "Get" on an undefined value". ConfigObject is already in the Needed objects 'qw', but still doesn't work. How can I get my module configuration parameters from Config when using a Generic Agent? Thanks. -- Daniel Santos daniel.santos@etice.ce.gov.br ETICE - Empresa de Tecnologia da Informação do Ceará www.etice.ce.gov.br +55 85 3101.6600