I put this into Config.pm
$Self->{'LogModule'} = 'Kernel::System::Log::File';
$Self->{'LogModule::LogFile'} = 'D:/OTRS/otrs/var/log/otrs.log';
It’s supposed to work via Sys Config,
but not for me. I don’t know if this is an issue with the Windows version
of OTRS or not
Config Options: Framework -> Core::Log
LogModule:
LogModule::LogFile:
From:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Ramsey Allison
Sent: 21 September 2009 22:47
To: otrs@otrs.org
Subject: [otrs] Mail setup OTRS -
Windows XP
I setup OTRS on Windows XP . It has been configured but I have a couple
questions. Hopefully, you can assist me.
1. How do I enable the Syslog? No response when I click on it.
2. Setup mail.
Currently switched our mail to Google Mail.
pop.gmail.com
(port 465)
smtp.gmail.com (port
995)
SysConf, Sendmail,
SMTPS
Sendmail Module Host: smtp.gmail.com
Sendmail port:465
Authorize user:xxxxx@support.com
Password:xxxxx
PostMaster Mail Account
POP
Host:pop.gmail.com
Trusted: Yes
I get error message "can't send email ticket to xxxxx@support.com! It's a local address!
Create a phone ticket.
--
Ramsey