
29 Oct
2002
29 Oct
'02
7:41 p.m.
Hello, We have upgraded to OTRS Beta 8 and have most everything working correctly except for the option that enables standard response selections to be forms (this was working fine in beta 7). In Config.pm we have the following set: $Self->{StdResponsesMethod} = 'Form'; Yet all the standard responses appear as links. Is there anything else that needs to be changed for the standards responses (of which we have many) to appear as a drop-down form? -Eddie