20 Sep
2004
20 Sep
'04
2:58 p.m.
We have recently upgraded our system to RedHat Enterprise linux 3, after a period of time running OTRS on RedHat 9. To cut a long story short the installation procedure that is recommended for redhat doesnt seem to correctly configure OTRS with Apache, as when it come time to browse to http://localhost/otrs/installer.pl the server says that teh file is not available. The relevant version of the packjages we are using are: httpd-2.0.40-11.9.i386.rpm otrs-1.2.4-01.i386.rpm mod_perl-1.99_05-3.i386.rpm Is it necessary to change the installation procedure for RedHat Enterprise, or is it a versioning problem with the Apache version taht i am using?? Kind regards. Paul Hickman