Edit Kernel/System/Ticket.pm and change line 3944, update the message
returned, change from 'Need StateID or State!' to "Need StateID or
State! Ticket: $Param{TicketID}".
Steve
On 1 February 2013 12:02, Steve Clark
Hello List,
Anyone know how to identify the ticket number that is causing this error? OTRS-otrs.PendingJobs.pl-10[481]: [Error][Kernel::System::Ticket::TicketStateSet][Line:3944]: Need StateID or State!
Would it not make sense to also print the ticket number in the error message?
Thanks,
-- Stephen Clark
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