On 26 Jul 2005 at 15:38, Ravi AHUJA wrote:
GD has been configured properly as for option ( Trace system activities (Replacement of old bin/mkStats.pl) stated below, it is working fine & i have also checked with $OTRS/bin/otrs.checkModules , it shows me all modules of GD installed.
If I understand correctly, it's working now...
To add to this , how to select for diff queues, as we have no of queues configured.
From this i meant, that i have so many queues for e.g, one is as Software installation, Web, Hardware support & so on, then how these queue will get reflected at graph option.
Well... you can't. All queues will be graphed in the same graph using different colors. At least for v1.3.2. I don't know if v2.0 has any improvements in this area. There's some people working on this area, read this thread: http://www.mail-archive.com/otrs@otrs.org/msg07580.html
Thanks Ravi Ahuja
--- Victor R. Rodriguez Departamento de Sistemas Valoraciones del Mediterraneo, S.A. ---