Hello,

 

 

I have instaled the OTRS version 2.04. IŽd like know how can I change the position of ResponseFormat fields. In the version 1.31 in the file config.pm, I did that:

 

$Self->{ResponseFormat} = '$Data{"Salutation"}

 

$Data{"StdResponse"}

 

$Data{"Signature"}

 

$Data{"OrigFrom"} $Text{"wrote"}:

$Data{"Body"}

 

';

 

But in the version 2.04, this configuration doesn’t works.

 

 

Thanks