Hi Agim Cami, first you need to assign the required rights to the users who're going to use the time accounting module. See the OTRS-Admin area for a new group "time_Accounting". If you need full access, give rw-rights (to set it up and in order to have a look at the time-accounting-module this would be better anyway). regards, Rico Barth On Tue, 27 Nov 2007, Agim Cami wrote:
I Installed the Time-Accountig module, but I don't see any trace of it on the menus. So, my question is : how to start using it? Thnx.
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