Hi! And if you want to disable it, you can edit AgentQueueView.pm and remove both occurrences of "blink" (approx line 495) # the oldest queue if ($Queue{QueueID} == $QueueIDOfMaxAge) { $QueueStrg .= "<blink>"; } Bye! On 30 Mar 2005 at 19:54, Markus Ruecker wrote:
Hi,
It shows you in which queue the oldest open ticket lives.
Regards,
Markus Ruecker
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Manage your communication!
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Jason Joines Sent: Wednesday, March 30, 2005 7:26 PM To: otrs@otrs.org Subject: [otrs] flashing queues
When I'm using "Queue View", there's usually one of the queues being displayed on the "Queues" line flashing. At one point I could pick which queue would flash by moving a particular ticket into it. However, once that ticket was closed a different queue started flashing. What causes the flashing?
Jason Joines ================================= _______________________________________________
--- Victor R. Rodriguez Departamento de Sistemas Valoraciones del Mediterraneo, S.A. ---