The solution was in the dynamic field description :

http://some.example.com/handle?query=[% Data.Field1 | uri %]

Replacing Field1 with the LDAP attribute (if this one is already defined in the mapping)

Best Regards

Alexis

De: "Alexis HAUSER" <alexis.hauser@imt-atlantique.fr>
À: "otrs" <otrs@lists.otrs.org>
Envoyé: Mardi 27 Février 2018 10:26:29
Objet: [otrs] using LDAP attribute in a dynamic field

Hi,

How to use the LDAP uid into a dynamic field ?

What I try to do : adding a dynamic field with a link containing the customer uid.

i.e. : mysebsite.com/script.cgi?uid=<username_uid>

I would like to know in that example what I should use instead of <username_uid> in OTRS to automatically fill this with the username uid.

Best regards

Alexis

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