Hello Juan Manuel, <div><br></div><div>Decisión Result is a FreeText Field (# 16) so you can add as many as you want and remove them also, what you shouldn&#39;t do is to change the name of the field, but it can be traslated.</div>

<div><br></div><div>Regards.<br><br><div class="gmail_quote">2012/3/7 Juan Manuel Clavero Almirón <span dir="ltr">&lt;<a href="mailto:juanm.clavero@ibsalut.es">juanm.clavero@ibsalut.es</a>&gt;</span><br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">







<div lang="ES" link="blue" vlink="purple">
<div>
<p class="MsoNormal"><span lang="EN-US">Hi all,<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">we don’t need so many options in Decision Result and we’d like to have them changed.
<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">Is it safe to remove options and translate them?
<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">Is there any logic that needs the options to be named as they are now?<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">We are using  OTRS:ITSM 3.0.5 and we are not planning to update to 3.1 anytime soon<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US">Thank you<span class="HOEnZb"><font color="#888888"><u></u><u></u></font></span></span></p><span class="HOEnZb"><font color="#888888">
<p class="MsoNormal"><b>Juan Clavero Almirón</b><b><span style="font-size:10.0pt;font-family:&quot;Arial&quot;,&quot;sans-serif&quot;"><u></u><u></u></span></b></p>
<p class="MsoNormal"><u></u> <u></u></p>
</font></span></div>
</div>

<br>---------------------------------------------------------------------<br>
OTRS mailing list: otrs - Webpage: <a href="http://otrs.org/" target="_blank">http://otrs.org/</a><br>
Archive: <a href="http://lists.otrs.org/pipermail/otrs" target="_blank">http://lists.otrs.org/pipermail/otrs</a><br>
To unsubscribe: <a href="http://lists.otrs.org/cgi-bin/listinfo/otrs" target="_blank">http://lists.otrs.org/cgi-bin/listinfo/otrs</a><br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div>___________________________</div>

Alvaro Cordero Retana<br>Consultor de Tecnologias<br>Gridshield Monitoreo de Redes e<br>Infraestructura.<br>2258-5757 ext 123<br><a href="mailto:alvaro@gridshield.net" target="_blank">alvaro@gridshield.net</a><br><a href="http://www.gridshield.net" target="_blank">www.gridshield.net</a><br>


</div>