Hi Markus,
Why don't you want your customer's attachments? Can't you just ask
them to stop sending them in if you don't like them?
you could develop a custom Postmaster module, see the Developer documentation.
http://doc.otrs.org/developer/2.4/en/html/x576.html#ticket-postmaster-module
This way your code will run just when the emails are fetched and processed.
--
Michiel Beijen
R&D
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On Mon, Feb 22, 2010 at 4:26 PM, Markus Moj
Hey Mailinglist,
Is there a possibility to have a filter or an generic agent to filter a specific attachment which is attached everytime by some of our useres e-mail clients!?
Mit freundlichen Grüßen / Kind regards Markus Moj IT Infrastructure & Services
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