Re: [otrs] Elapsed time from open to close of a ticket?

Hello, have a look at ITSM package. A lot of time intervals in the ticket lifespan are captured there. Regards, Anton. Dominique Merle - GSE Infoline and Partner Manager for Europe пишет:

Hi,

I would like to know if there is a way to get the elapsed time from OPEN to CLOSE of a ticket?

Thanks, Best regards, Dominique --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

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