I am brand new to
OTRS and testing it out on a Fedora Core 3 box along with
- otrs-1.3.2-01
- apache
2.0.52
- MySQL
4.1.10.a-0
- fetchmail-6.2.5-7
I was able to run the installer
a-ok.
Logged in as root with no
problems.
When I try to add myself as a user, it gives me the
following error message:
=== START|
Error: Email address (tmaciak@ci.grand-rapids.mi.us)
not valid (invalid tmaciak@ci.grand-rapids.mi.us (mx)! )!
|
| Comment: |
|
| Bug Report: |
|
| Traceback: |
ERROR: OTRS-CGI-15 Perl: 5.8.5 OS: linux Time:
Wed Mar 30 15:25:54 2005
Message: Email address
(tmaciak@ci.grand-rapids.mi.us) not valid (invalid
tmaciak@ci.grand-rapids.mi.us (mx)! )!
Traceback (8247):
Module: Kernel::System::User::UserAdd (v1.41) Line:
129
Module: Kernel::Modules::AdminUser::Run (v1.16 ) Line:
136
Module:
ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 638
Module: (eval) (v1.73) Line:
202
Module: ModPerl::RegistryCooker::run (v1.73) Line:
202
Module: ModPerl::RegistryCooker::default_handler
(v1.73) Line: 168
Module: ModPerl::Registry::handler
(v1.99) Line: 30 | |
=== END
When I looked up on both google and the otrs web page
for similar error messages I found no results. I
also
looked in the archived list and also found no
results.
This very well could be an email configuration issue as
I have not set email up on my machine. However instructions provide no
clue as to what this really means, and/or how to fix it. Any help is
appreciated.
Thanks,
T.J. Maciak
Internet/Intranet
Developer
Department of IT
City of Grand Rapids
P:
(616)456-3713
F:
(616)456-3448