What is the recommended upgrade procedure for running
windows otrs version 2.0.1 to get to 2.0.4?
We have a non-standard apache that includes mod_ssl;
otherwise, we are mostly default install.
Can I just use the .exe installer and then reinstall my
apache? Or should I just copy the new otrs\otrs directory over top of old one
and replace our config files afterward?
-Jeff