I installed OTRS on a Redhat 7.2 box running sendmail. I frequently get the following error. I can continue by simply reloading the page. And it always works. But it is pretty disconcerting. Any insight as to why I would continue to get this error? Can't locate object method "new" via package "Kernel::System::DB" \ (perhaps you forgot to load "Kernel::System::DB"?) at \ /home/ccc/OpenTRS/bin/cgi-bin/index.pl line 81. -- Shawn A. Laughlin Network Manager/Director, CCC Chemistry Dept 4521 S. HEB University of Utah (801)581-4696 "The salary of the chief executive of a large corporation is not a market award for achievement. It is frequently in the nature of a warm personal gesture by the individual to himself." --John Kenneth Galbraith