22 Feb
2007
22 Feb
'07
5:34 p.m.
Hi Guys, I've jsut been playing with OTRS to try and convince my company to use it as it will simplify our lives a lot! However, when I go to the File Manager page, I get this error: Error: FileManager Root directory doesn't exist: /home/otrs-share/, please check your c[..] I also have a problem with webmail not working at all which gives me this error after inouting details in preferences: Bad arg length for Socket::pack_sockaddr_in, length is 0, should be 4 at C:/OTRS/Perl/lib/Socket.pm line 376, <PRODUCT> line 544. Also, does anyone know a good tutorial for getting the e-mail to work? I.e. when someone emails support@domain.com it will create a ticket for them. I haven't seem to have gottne it quite right. Cheers!! ~Chris