Huh? Last I checked most cell phones used WAP browsers and can't access normal HTML pages. They use WML instead. Hal Berenson, President PredictableIT Phone: 805-212-1025 ext 101 hberenson@predictableit.com Helpdesk: 805-212-1025 ext 1 -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Christian Schoepplein Sent: Tuesday, May 24, 2005 1:39 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Otrs mobile phone access Hi Wes! On Mo, Mai 23, 2005 at 08:43:23 -0700, Wes Plate wrote:
Is it or will it be possible to configure OTRS so Agents can access tickets from the web browsers on mobile phones?
Thats possible already. OTRS is a normal web application which cann be accessed via a browser. The browsers of mobile phones should be able to work with the web interface, I know no reason why this shouldn't work. You can even switch to another HTML layout called Lite, so the interface is more concise and more useable with browsers of mobile phones, data traffic is reduced.
Wes Plate
Hope that helps, Christian -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication! _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/