Re: [otrs] Re: Error: Need TicketID! - creating ticket via customer.pl - workaround

6 Jun 2003

      Hi David,

On Wed, Jun 04, 2003 at 11:49:27AM +0100, David West wrote:
...
fixed the problem (see below) by changing Config.pm back to:
# CustomerPriority
    # (If the customer can set the ticket priority)
    $Self->{CustomerPriority} = 1;
it appears to be a bug (#159) in this feature.
i get the same error with or without the following line in
CustomerMessageNew.dtl
<input type="hidden" name="PriorityID" value="3">
[...]
Thanks for the bug report on http://bugs.otrs.org/. :))

The bug is fixed in OTRS 1.1.2. 

PS: Thanks for using http://bugs.otrs.org/! :-)

  Martin

--
Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/
--
Old programmers never die. They just branch to a new address.