Error Fetch Email

Postby yuanyudistira » 14 Dec 2010, 16:35

Hi

Finally I got otrs installed successfully.

But I get error from cron :


ERROR: OTRS-PostMasterMailbox.pl-10 Perl: 5.10.0 OS: linux Time: Tue Dec 14 16:20:02 2010

Message: POP3: Auth for user support/mail2.investor.co.id failed!

Traceback (6240):
   Module: Kernel::System::MailAccount:OP3::Fetch (v1.8) Line: 128
   Module: Kernel::System::MailAccount::MailAccountFetch (v1.16) Line: 386
   Module: main::Fetch (v1.3) Line: 180
   Module: /opt/otrs/bin/otrs.PostMasterMailbox.pl (v1.3) Line: 93


I am very sure that I put username and password correctly.
I test check email using default webmail, it works, why otrs failed to fetch email?

what other settings should I check?

My POP3 email require SSL with port no. 995

is this problems? OTRS check pop3  using 110? where to check and change it?

Yuan

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