On 08.03.2010, at 10:19, 李森 wrote:

Set
Header1:X-OTRS-Queue Value:6

this needs to be the Queuename, not the DatabaseID

Just run a "select name form queue" to find the Queuename.

Nils Leideck

--
Nils Leideck
Senior Consultant

nils.leideck@leidex.net
nils.leideck@otrs.com