[otrs] OTRS from deutsch to po russki?

Hi list! I use OTRS successfully since years in german language and all work fine since years. Now I have to setup some additional queues in russian language and charakter set. Is possible to switch some queues to russian language and charakter set? I try to setup some autoreply or send some test-emails, but OTRS convert all letters in email into html: ...Ува... and noone can read russian letters. Any ideas!? Gruss, Peter -- www: http://peter.tux.hm www: http://tux.hm - Linux- und BSD-UserGroup im Weserbergland www: http://ha-forum.org - HA Cluster Forums