[otrs] customer.pl

hallo, if i try to insert troubletickets via customer_agent, the system give an error back to me Error: No permission Handle: /usr/lib/perl5/site_perl/5.6.1/i586-linux/Apache/Registry.pm Frontend Subfunction: Kernel::Modules::CustomerZoom::Run (v1.1) Frontend Line: 209 Backend Subfunction: (v) i have BETA8 installed... THANX sven